To admit patients to the Emergency Department or the hospital and collect any financial contribution required of patients per the hospital’s policies or their insurance coverage for the hospital services they receive.
Completes admissions in a timely manner.
Gathers accurate and complete patient demographic and financial information in person and/or by telephone in a manner that is professional and demonstrates a regard for the dignity of patients and their family members or significant others.
Maintains effective relationships and demonstrates positive customer service skills in interactions with coworkers, nursing and other patient care staff, other hospital staff and management , external contacts as well as patients and their family members/significant others.
Demonstrates an understanding of HIPAA, EMTALA and any other regulations related to job duties and adheres to their requirements when carrying out responsibilities.
High school diploma/equivalent. Hospital admitting and/or billing experience desired.
Knowledge of computerized patient information systems required as well as ability to input and extract information from these systems. Experience on the Meditech system highly desirable. Experience and proven success in positive patient relations and collections. Excellent verbal and written communication skills.
Shift: Full-time, nights and weekends